MyLifeLine Care Statement
TechLevel33 Capstone* takes pride in our ability to enhance value for our customers before, during, and after sales are completely--in fact, we will continue to work even harder for your satisfaction long after initial contact with us. We are completely committed to:
Establishing an open and honest environment where meeting our customers' needs are achieved with each contact.
Creating effective and friendly interactions between our customers, company personnel and representatives. Work relentlessly to satisfy all customer issues, problems, and complaints with a resolution that goes above and beyond expectations.
In all Customer Care responsibilities we will provide a courteous, efficient and effective service to meet and exceed the challenges of an ever changing business and consumer environment. We ensure that all contact (Email, Letters, Phone, Fax or personal contact) in our approach is easily understood (no jargon), and make a commitment to ensuring that all inquiries are handled efficiently and effectively.
Above all, we value the opportunity to enhance customer loyalty, pride ourselves in connecting with people, and extend to everyone we meet the opportunity to achieve mutually beneficial results in a supportive and friendly environment.
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Services and Safety Solution Programs
What services and safety solutions are offered by TechLevel33 Capstone?
"HELP" Highway Education & Learning Program
"TLC" Professional Consulting Services
Service Maintenance Program
Research & Development Services
“AIMS” Assured Incident Management Solutions
"ITOS " Input-Transformation-Output Solution
Commitment to Customer Care and providing a “Total Customer Experience”
What services are offered by TechLevel33 Capstone to support the TriFlector™ Product Suites?
TechLevel33 Capstone offers extended support services so that companies like yours can make real, measurable improvements in assured incident management programs and preemptive incident management solutions. We combine deep industry knowledge and experience, offering a comprehensive set of safety consulting services and training programs-- tailored to your needs and carried out by some of the industry's most trusted advisors -- to help your external environment safety programs succeed. For innovative incident management solutions to complex safety problems, allow TechLevel33 Capstone to integrate higher visibility products with our world-class services and program solutions. With our unique combination of industry insight, high-powered approach to in-dept analysis, research, and technology expertise, TechLevel33 Capstone can transform ineffective safety services and traditional solutions like no other in the incident management industry.
Talk to us…TechLevel33 Capstone* is listening.
Driving 60 Miles an Hour, you have just (3) three seconds to react to what's ahead.
Service Maintenance Program:
TechLevel33 Capstone’ Service Maintenance Program assures reliable product operation, continued safe product functionality, and designed to maintain the TriFlector to applicable standards even in the harshest of inclement environments. Our commitment to quality product performance is unsurpassed in the incident management service marketplace.
Commitment to Customer Care and providing a “Total Customer Experience”:
At TechLevel33 Capstone, we also recognize that it is no longer enough to provide satisfactory service that simply meets our customers' expectations. We believe in going beyond, and assuring that all inquiries, issues or concerns exceeds the expectations of our customers...this differentiator distinguishes TechLevel33 Capstone as a company that focus on effectively serving our customers...with 'best-in-class' customer support before and after sales are complete.
If your question(s) was not answered by any of the above requisite responses, please send your question(s) to Customer Care at the following e-mail address: email@example.com. In addition, let us know what you think of the responses by contacting us...
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Indicate in your response that the information was 1) extremely helpful 2) somewhat helpful or 3) not helpful at all...your comments and suggestions are always encouraged as well as welcomed. We strive to serve our customers/visitors in a more effective manner that is above the desired results of continued improvement in the way we do business.
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every step of the way!
"HELP™" Highway Education & Learning Program:
Highway Safety awareness creates responsibility to learn and implement an extended external safety program designed to proactively mitigate incidences that aligns with securing both internal and external environments that could impact business operations, and more importantly, management’s ability to effectively address highway safety concerns in a proactive manner.
Nologies™ Professional Consulting Services:
Nologies™ is a comprehensive consulting approach to identifying and addressing safety processes that encourages standards in the way organizations view, react to, and administer external safety solutions to reduce incidences, injuries, and deaths of employees, as well as protect company assets. With the implementation of Nologies™, your company will effectively manage safety processes that increase awareness of potentially dangerous highway environments, and deploy safety measures designed to protect employees, assets, the business interest of the company, and incorporate safety “deflections” to mitigate challenges to highway hazards.
Research & Development Services:
TechLevel33 Capstone’ Research and Development (R&D) programs are designed to foster technology innovations, assurances of a commitment to continuous product quality and improvements, and supports foundational strategic goals to reduce incidences, injuries, and fatalities attributed to unsecured and dangerous highway/roadside environments.
“AIMS™” Assured Incident Management Solutions:
With improved efficiency in effectively managing incident prevention, proactive responses, improving safety during vehicle inoperability, and increasing security for saving lives as well as protecting assets, “AIMS™” is designed as a formidable Preemptive Accident Prevention stopgap measure between incidences and securing hazardous environments. In addition, AIMS™ is designed to significantly reduce the potential of secondary or collateral incidences occurring by raising awareness that a real potential exist for an incident occurring in urban areas where continued growth in traffic has become synonymous with an increase in incidences, and implementing appropriate safety measures to reduce the potential of an incident occurring.
“ITOS™” delivers proactive and continuous improvement strategies to address external environment influences that protect the business interest of our customers, yet it allows for modular safety implementation programs to deliver strategic benefits of higher visibility integrated solutions.
For your Convenience, schedule a meeting with us!
The following TechLevel33 Capstone* Calendar allows you to schedule an appointment directly online...Set up to (3) Availability Times from the schedule below. Select the "continue button" and enter the requested information to complete the schedule and we will confirm the date and time of the meeting...that's it, you are scheduled.
*Please fill in the the "Note" section to provide us with advance information on your meeting request.